"Great communication from the start. Booked this for the day we came off our cruise and wasn’t sure what time we would disembark. I messaged Max and he quickly accommodated us with a pickup time to suit. Got a text the day before confirming the time then a couple of texts on the day letting us know of delays due to traffic. Max picked us up in his Suburban and once in he put a headset on and talked to us about Miami, the Everglades and the Miccosukee Indian tribe who run the airboat tour. Max is well informed regarding the area of the Everglades and its wildlife with literature to read and even showed a snake skin. As well as giving us the WiFi password for his car! When we got to the airboat destination we met Mike our pilot. He was great fun. He took us out and managed to find a number of alligators of different sizes as well as birds. We then went over the road to the Indian village where you can get tours but we didn’t do this. All in all a great tour and highly recommended"